Northern Arizona University

Contact Info:

Northern Arizona University
Old Main (Bldg 10)
P O Box 4083
Flagstaff AZ 86011
Phone: (928) 523-3312
Fax: (928) 523-9977
TDD: (928) 523-1006

Email:
Diversity@NAU.EDU

Limited English Proficiency (LEP) Policy

It is the policy of Northern Arizona University, to the extent required by law, to ensure that our programs and activities, normally provided in English, are accessible to Limited English Proficiency (LEP) persons and thus do not violate the Title VI prohibition against discrimination on the basis of national origin. Consistent with the law, upon request the university will provide appropriate alternative non-English formats for persons with limited proficiency in English.

Requests for alternative language format should be made to the Office of Affirmative Action and Equal Opportunity, Northern Arizona University, P.O. Box 4083, Flagstaff, AZ 86011-4083, (928) 523-7855, TTY (928) 523-1006, Old Main, Room 112 or AAEO@nau.edu.

Any LEP person who believes he/she has been denied meaningful access under this policy may file a complaint, in writing, with the Director, Office of Affirmative Action and Equal Opportunity, Northern Arizona University, P.O. Box 4083, Flagstaff, AZ 86011-4083, (928) 523-7855, TTY (928) 523-1006, Old Main, Room 112 or AAEO@nau.edu. The following information must be provided in the complaint: name; address; best phone number for contact of the complainant; a general description of the person(s) or class of persons injured by the alleged failure; and a description of alleged failure.

Retaliation of any kind against a person who has made a complaint, and/or assisted in any way with the investigation of the complaint is prohibited.

Limited English Proficiency (LEP) Resources

Contact the Office of Affirmative Action and Equal Opportunity at (928) 523-7855 or AAEO@nau.edu for contact information for bilingual staff and faculty who have volunteered to assist with interpreting.

"I Speak Cards"

http://www.lep.gov/ISpeakCards2004.pdf

In 38 languages to assist LEP individuals to identify the language they speak.

Online Translation Tools

These translation tools should be used only as a quick first step in translating simple sentences, words, and concepts. They should not be the only means of providing assistance and should be reviewed and corrected by a speaker of the target language. Most of these are free, but watch for fee-based extra services.

http://www.freetranslation.com -- Translation available between English and: Italian, Dutch, Portuguese, Russian, Spanish and Chinese.

http://translation2.paralink.com -- Translation available between English and: French, German, Portuguese, Russian and Spanish.

http://babelfish.yahoo.com/ -- Translation available between English and: Chinese, Dutch, French, German, Greek, Italian, Japanese, Korean, Russian, Portuguese, and Spanish.

http://www.worldlingo.com/en/products_services/worldlingo_translator.html -- Translation available between English and all languages listed in Altavista above.

http://www.aslpro.com/cgi-bin/aslpro/phrases -- Translation and dictionary between English and American Sign Language.

www.word2word.com/free.htm/ -- Directory of translation services.

Fee Based Phone Interpreting Services

National LEP Resources

LEP.gov

http://www.lep.gov/ -- Clearinghouse for LEP information and tools developed by the Federal government.

Multi-lingual Glossaries

Spanish Language Style Guide and Glossaries for U.S. Government Web Sites

http://www.usa.gov/webcontent/spanish_guide/spanish_index.shtml -- a resource on language use and terminology for Web managers dealing with websites in Spanish and/or Spanish language contractors.