Northern Arizona University

FALL 2011

July 2011:

Students with tuition, housing and/or meal plan charges will receive a one-time paper invoice.  All monthly bills will be created electronically on LOUIE and students will be notified by an email sent to their NAU email address.  Schedule changes made after this billing will not generate another paper statement. If you have any changes to your class schedule, please check LOUIE for new charges that may be posted to your account.

August 22, 2011:

Tuition/Fees Payment Deadline for students registered on or before August 22nd.  Any balance not covered by financial aid is due August 22, 2011.   Enrolled students who have tuition and fees balance of more than $500 by this date not covered by financial aid will automatically be placed on a Tuition Payment Plan and charged the non-refundable $125 service fee.  The payment plan divides the total tuition balance into equal monthly payments.  August through November for Flagstaff Mountain Campus students and August through December for Extended Campuses students thus enabling you to make monthly payments.  If you have questions regarding the Tuition Payment Plan please visit our website.   *** International students will be automatically placed on the Tuition Payment Plan if there is a tuition and fees balance of more than $500 on September 12th. *** *** Tuition/Fees Payment Deadline for students registered AFTER August 22nd is the day you register for the class.  Enrolled students who have tuition and fees balance of more than $500 not covered by financial aid will automatically be placed on a Tuition Payment Plan and charged the non-refundable $125 service fee. ***

August 20, 2011:

August 20th is the first day financial aid funds are available for disbursement according to federal regulations.  Please be sure you have completed any/all items on your "To Do" list to ensure efficient disbursement of your aid.  If you do not wish to take your loans, please notify Financial Aid in writing.

August 22, 2011:

Financial aid refunding begins today.  After financial aid pays all term charges, excess money is refunded by direct deposit or with a check by mail.  The quickest most reliable method of receiving your refund is direct deposit.  To set-up direct deposit, select the "Direct Deposit" link in LOUIE.  To verify your refund is issued, select the "View Direct Deposit Refunds" link in LOUIE.  Please allow a minimum of two business days for funds to post to your bank account. LOUIE address information must have an "active" status or refund processes are placed on hold.   If you are not set-up for direct deposit, a check will be mailed.  Checks are sent via US Mail and may take up to ten days to arrive.  Make sure your address is updated.  CHECKS CANNOT BE PICKED UP AT THE STUDENT AND DEPARTMENTAL ACCOUNT SERVICES OFFICE.

August 29, 2011:

$50 Late Registration Fee will apply to students who are enrolling in their first Mountain Campus 16 week class on or after this date.

September 20, 2011:

$100 Census Fee will apply to students' account if adding a class to current Mountain Campus 16 week session on or after this date.

Payment:

We accept MasterCard, Discover and American Express debit and credit cards, E-Check and paper checks, money orders and cash.  Include Student Name and NAU ID number (EMPL ID) on all payments.  Payments must be received in the cashier office by 4:30pm on the payment deadline date.

To view internet payment options, please visit our website.

To mail  payment, include NAU ID number on the check or money order (please do not send cash) and mail to:

NAU Student and Departmental Account Services
PO Box 4096
Flagstaff, AZ 86011-4096

With cash or check in person:  Avoid long lines!  Don’t wait until the last day to pay!

NAU Student and Departmental Account Services
Gammage Building #1
North Campus
First Floor Main Lobby

Tuition Refund Information 2011:

(All refunds will be made less any amount due the university.)

Tuition refunds are made by direct deposit or by check mailed to the student's refund address.  (review LOUIE to verify or update your addresses: Campus Personal Information>Addresses).  It can take up to 6 weeks to receive a refund after the start of the term.

Refunds are calculated based on the start date of the class and follow the schedule below for regular 16-week, 12-week, 10-week & 8-week classes:

• 0 - 14 days - 100%
• 15th day and after - 0%

Refunds are calculated based on the start date of the class and follow the schedule below for regular 5-week, 3-week and all Dynamically Dated classes:

• 0 - 7 days - 100%
• 8th day and after - 0%

For further information regarding Dynamically Dated class schedules, you may also contact your local area coordinator or the NAU Extended Campus at: 800-426-8315

Address Information:

It is the responsibility of the student to make sure all addresses are current and have an "active" status in LOUIE, including the Refund address.  Update addresses on LOUIE (Campus Personal Information>Addresses).

Invoice Information:

NAU uses E-billing as its official billing method. Monthly billing statements are emailed to the student NAU e-mail address on or around the fifteenth of the month. Optional paper statements are available.  Click "View Invoices" link on LOUIE and check the box indicating your paper bill request.  Paper bills will be mailed to the Billing Address listed on LOUIE.  Be aware that charges are often due between monthly billing statements. Please know your due dates. Accounts with a past-due balance are subject to applicable late fees. University services are withheld until past-due balances are paid in full.  Visit /bursar/univ_comm_policy.asp to view the University Communication Policy.

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